Seabourne Consulting

Manager, Operations

Seabourne Consulting | Washington, DC | August 2011-March 2013

Seabourne is a rapidly growing (50% annually) technology consulting startup with employees in 11 states, delivering multiple projects simultaneously to clients such as the Federal Communications Commission, NBC Sports, and World Resources Institute. My role in the organization made me responsible for ensuring the successful day-to-day operation of the business through internal reporting, process creation and expansion, while working directly with clients to conceptually understand technology challenges and develop solutions for buildout by Seabourne’s design and development teams.

  • Involved in all aspects of business, including administration, HR, project management, financial management, marketing/PR and new business development
  • Served as primary point of communication, for both client and internal teams, on a portfolio of technology projects valued at $2m in an environment emphasizing Agile project management
  • Guided clients through the process of evaluating technology resources and needs, exposing the underlying causes of challenges, and translating that feedback into technological solutions for buildout by internal project development teams
  • Worked with team leads to develop a culture of effective cross-team communication and cooperation, increasing efficiency while executing client projects
  • Created project management process and reporting practices that communicated status of projects and identified opportunities to decrease waste
  • Daily management of cash-flow and budget forecasts, using these tools to staff projects, project capacity and inform personnel decisions
  • Led effort to identify and open a new office in Portland, OR, including the process of leasing, budgeting and build out
  • Led successful effort to identify and implement the company’s first group health plan
  • Developed financial access policies and controls, ensuring accountability
  • Led recruitment and hiring process, nearly doubling the size of the company